If the sensitivity is set too low or high the door will not open.
Genie garage door will close but not open.
Read the manufacturer s directions to reset the sensitivity.
Contact us for garage door spring repair.
If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.
Check for interference from adjacent photo eye sensors of any brand.
If this is the reason you will need to reengage the carriage.
You will find that the door will only move an inch or so in the close direction and reverse.
Press and hold the wall console button until the garage door is completey closed.
This triggers a safety measure that causes the door to open again.
The door won t reach the ground if the maximum level of force is exceeding during closing.
If the motor is running on your garage door opener but the door itself isn t opening don t panic.
Check that the emergency release cord has not been pulled.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
The method to reengage the carriage depends on the model of garage door opener you own.
This can happen to a newly installed garage door or an older one.
If you have a dent use a block of wood against it and use a hammer against the wood to hammer that dent out.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
If there are dents in the door they need to be dealt with as they will affect the way the door opens.
This is the sign of the close limit being set too far and reading the ground as an obstacle.
Genie openers apply only limited force to the garage door during closing.
Your garage door may be disconnected from the opener.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
If the garage door closes hesitates and opens again.
The transmitters remotes will not work to close the garage door.
Broken springs are the most common issue at hand whenever a service person is called to a residence to repair a garage door.
You can adjust the close force and limit switch to the correct levels and you should be good to go.
Genie garage door opener opening or closing problem fix.
See your owner s manual for more details.